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FREQUENTLY ASKED QUESTIONS

CAN I STREAM ON YOUR FREE WI-FI?

We all love our Netflix and Amazon Prime, however free wi-fi is for mobile browsing, scrolling through facebook and checking email. You will not be able to stream media, zoom calls, online school or video gaming. Highspeed wi-fi is coming Summer 2021! So check back soon!

HOW CAN I CONNECT MY DEVICE?

  • Go to your wi-fi settings and select the network provided to you by your campground.

  • When you open your browser a portal sign-in may pop-up, fill in your information and submit to connect to the wi-fi. You will not need to submit any payment information to connect to the free wi-fi.

  • You will be connected for 24 hours before you will need to re-connect via the portal, you will be prompted to do so when needed. 

STILL CAN'T GET CONNECTED?

You can use our "How Can We Help" form to submit a help request or call our helpline at 800-419-1233. The "How Can We Help" form is the fastest way to reach us!

FAQ: FAQ

©2021 by SulFi. 

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